Website
Fixed quote per project
- Custom design and build
- Hosting and domain set up
- Enquiry or booking forms
- Mobile-friendly and launch-checked
London, UK · Taking new projects
Websites and customer support, handled for you.
We design, build and host your business website, then answer your calls, emails and chats in your name. You get one partner for how customers find you and how they're looked after, so you can get back to running the business.
Built, hosted and set up end to endSupport trained on your businessUpdates and fixes after launch
- Opening hours on bank holidayPhone · answered in your nameResolved
- Where is my order #1042?Email · tracking link sentReplied
- Can I change my booking time?Live chat · checking calendarIn progress
- Refund request over £200WhatsApp · needs owner approvalSent to you
DiscoveryGoals agreed
DesignHomepage approved
Build6 pages live on staging
LaunchDomain + hosting
CareMonthly updates
Sample data showing how work is tracked. Not real customer records.
Start here
What do you need help with?
Pick the closest match. We'll take you to a planner with the right options already ticked.
50+Vendor relationships managed
99.5%Reconciliation accuracy
$35KAnnual cost savings delivered
6Businesses under current finance oversight
Services
Three services that work together
Take one, or combine them. Each is set up around how your business actually runs.
Website Design & Build
A custom-designed business website, built, hosted and set up end to end. You tell us what the business does and who it's for. We handle design, content layout, build, domain and launch.
Custom designDesigned for your brand and customers, not a stock template.
Mobile firstWorks on phones, tablets and desktops.
Hosting and domainSet up, connected and managed for you.
Enquiry and booking formsSo customers can reach you from any page.
Search basicsPage titles, descriptions and structure set up properly.
Launch checklistLinks, forms and speed checked before go-live.
Customer Support as a Service
We answer your calls, emails and chats, trained on your business. Customers get quick, consistent answers in your name, and anything that needs you is passed on with the details already gathered.
Trained on your businessYour products, prices, policies and tone of voice.
Answered in your nameCustomers deal with your business, not an outside company.
Clear escalationAgreed rules for what we handle and what comes to you.
Shared answer libraryCommon questions and approved replies kept in one place.
Every contact loggedA record of who got in touch and what happened.
Regular summariesWhat customers are asking, so you can spot patterns.
Ongoing Site Care
After launch we keep your site up to date. Updates, fixes and small content changes are handled for you, so the website stays accurate without you logging in.
Content changesNew prices, opening hours, photos and text.
FixesBroken links, forms and layout issues sorted.
UpdatesSoftware and plugins kept current.
Hosting checksKeeping an eye on the site so it stays online.
One contactSend a message with what you need changed.
Small improvementsSuggestions based on what customers ask about.
Channels we can cover for you
PhoneCalls answered in your business name
EmailInbox handled and replied to
Live chatWebsite chat staffed
WhatsAppMessages answered
Social inboxDMs and comments
How it works
From first call to fully handled
The same five steps whether you need a website, support cover or both.
Intro call
We talk through your business, customers and what's taking up your time.
Plan and quote
You get a clear scope, timeline and fixed quote in writing.
Build and train
We design and build the site, and learn your products and policies for support.
Go live
The site launches and support starts answering, with you checking in along the way.
Ongoing care
Updates, fixes and regular summaries so things keep running smoothly.
Packages
Choose a starting point
Every business is different, so each package is quoted after a short call. Mix and match if none fits exactly.
Website + Support
Monthly after build
- Everything in Website
- Customer support on your chosen channels
- Ongoing site care included
- One partner, one point of contact
Support
Monthly plan
- Calls, emails and chats answered
- Trained on your business
- Agreed escalation rules
- Regular summaries of customer contact
Project planner
Build your brief in two minutes
Tick what you need. Your brief updates on the right, ready to copy or send with the contact form.
Who it's for
Built for small teams doing a lot
Shops and retailOrder questions, returns and opening hours handled while you serve customers.
Clinics and salonsBookings, changes and reminders without the phone ringing all day.
Trades and servicesQuotes and call-backs captured while you're on a job.
StartupsA credible website and a support line from day one.
Online sellersDelivery and product questions answered across channels.
Professional firmsA clear website and a friendly first point of contact for clients.
Selected work
Results from the back end of real businesses
Before running VJ Business Solutions, Vignesh worked in retail operations, vendor management and finance. These projects show the kind of detail he brings to your business.
Inventory optimisation
Brought FIFO and expiry tracking to a retail store's stock across more than 1,300 product lines, cutting excess stock and waste.
−12%Excess stock
−20%Product wastage
1,300+SKUs tracked
Vendor cost reduction
Renegotiated terms across a base of more than 50 vendors, delivering lasting annual savings.
$35KAnnual savings
50+Vendors
Vignesh Jayaraman
Founder, VJ Business Solutions
- Based in
- London, UK · open to remote work
- Day role
- Business Analyst, finance operations for 6 sister companies
- Est.
- 2026
About
Someone who knows how the back end of a business runs
Vignesh is a Business Analyst in London. He handles finance operations for six sister companies in a UK startup group and manages a small intern team. That's why VJ Business Solutions focuses on the work that quietly decides whether customers stay: a website that answers their questions and support that replies on time.
- Business Analyst, UK startup groupFinance operations across 6 companies, plus leading a small intern team.
- Infosys BPMAccounting and vendor management.
- Retail store, Canary WharfDay-to-day operations, stock and customer service.
FAQ
Questions people ask first
What's included in a website build?
Design, build, hosting and set-up, end to end. Your quote lists the pages and features agreed, so you know exactly what you're getting before work starts.
How will your support team know my business?
Before going live we're trained on your products, prices, policies and the way you like customers spoken to. We keep an approved answer library and agree with you which questions come straight to you.
Will customers know they're speaking to an outside team?
Support is handled in your business name, so customers simply deal with your business. How we introduce ourselves is agreed with you up front.
Can I just have support, without a new website?
Yes. Each service works on its own. Many businesses start with one and add the other later.
What happens after the website launches?
With Ongoing Site Care we handle updates, fixes and small content changes. Send us what needs changing and we take care of it.
How much does it cost?
It depends on the size of the site and how much support you need. Use the project planner to outline your needs, then book a call and you'll get a fixed quote in writing.
Do you work with businesses outside London?
Yes. We're based in London and work remotely with businesses anywhere.